Reach Out to I Did The Hard Work

Operating Entity: Puppy Drum II LLC, a Virginia limited liability company, doing business as I Did The Hard Work.
Mailing Address: PO Box 26, Quinby, VA 23423

We welcome your questions, account inquiries, and correspondence. To help us respond through the right channel, please use the email address below that best matches your reason for reaching out.

Email Channels

• General & Account Support: [email protected] — questions about enrollment, access, the Charter Journey, refunds, and platform features.
• Billing Questions: [email protected] — questions about payments and billing issues.
• Privacy & Data Requests: [email protected] — privacy questions, data access or export requests, consent withdrawals, and appeals.
• Legal Notices: [email protected] — formal legal notices, service of process coordination, and dispute correspondence.

What to Include

To help us assist you promptly, please include:

• your full name and, if applicable, the email address on your account;
• a clear description of your question or request; and
• any relevant dates, transaction references, or Charter ID.

Response Time

We review and respond to inquiries in the order received. Most account and support questions receive a reply within two (2) business days. Verified privacy requests are addressed within forty-five (45) days, consistent with our Privacy Notice.

Please Note

The Platform is not monitored in real time and is not a crisis or emergency service. If you or another person may be in immediate danger, contact appropriate emergency services (such as 911) right away rather than relying on this contact channel.